Shady Grove Adventist Medical Center
19735 Germantown Rd., Suite 100
Germantown, MD 20874
Telephone: (301) 528-9272
Fax: (301) 917-6501
After Hours: (888) 820-0323
Monday – Thursday: 8 a.m. – 5 p.m.
Friday: 9 a.m. – 5 p.m.
Monday – Thursday: 8 a.m. – 4:30 p.m.
Friday: 9 a.m. – 4:30 p.m.
When scheduling an appointment, please be prepared to tell the receptionist the reason for your visit so that we may set aside the appropriate amount of time. If you have an emergency, inform us immediately so that we may see you as quickly as possible. If you find that you are going to be late or cannot keep an appointment, please notify us as soon as possible. Late cancellations or no-shows may be subject to a fee.
Telephone: (301) 528-9272
The doctors and physician assistants make every effort to return all calls in a timely manner. After office hours, you may reach the physician on-call for urgent medical problems by calling (888) 820-0323.
In a life-threatening emergency, you should dial 911 or go to the nearest hospital emergency room. It is important that you notify us within 24-hours of any emergency room visit in order to provide continuity in your care and insurance coverage.
For your protection, except in the case of emergency, prescription refills will be handled only during regular office hours. You may have your pharmacy call us directly or you may call us at the office with the information. For ongoing prescriptions, please alert us or your pharmacist a few days prior to running out to prevent a lapse in your medication.
Except in the case of an emergency, we will require 24-hours notice to process your prescription request.
In order to make test results available to you in a timely manner, you are able to retrieve your results by using the MyChart feature of the NextMD Patient Portal. Lab results are typically available seven to ten days after the lab test is performed. You may view your lab results by requesting and downloading the MyChart feature of the NextMD Patient Portal at any time, day or night. On the NextMD Patient Portal, you have the ability to discuss your lab results with your provider via the messaging feature. Please rest assured that any urgent test results will be reported to you immediately.
Many insurance plans require referrals that need to be obtained prior to any visit with a specialist. Referrals will be mailed to the patient or can be picked up from the office. Except in a medical emergency, we will not fax referrals. Referrals cannot be back-dated, as this violates the agreement that has been made with your insurance company. We are not responsible if your specialist allows you to see them without the proper referral.
Except in the case of an emergency, we will require 48-hours notice to process your referral.
If the weather conditions are questionable, please contact the office to verify the status of your appointment.
The physicians and staff of Potomac Physician Associates, P.C. welcome you to our practice. Thank you for choosing us to serve your health care needs. We are committed to providing comprehensive, personalized, state-of-the-art medical care to all of our patients. Feel free to contact us if you have questions that are not answered here.
We encourage your active participation in maintaining and improving your health and in making health care decisions. We focus on managing acute and chronic illnesses as well as on the promotion of healthy living through lifestyle modification, routine physical exams and preventive health care. Together, we can improve your family’s outcome for a longer and healthier life.
Philosophy of Health Care
We encourage your active participation in maintaining and improving your health.
Preventive Health Care…
Careful periodic monitoring and attention to your lifestyle patterns are as important as treating you when you are ill.
Partners for Your Good Health…
Your health will benefit most when we work as partners. We will listen to your health concerns. If you have questions, please ask us. Together, we can improve your outlook for a longer and healthier life.