Reopening Phase II

Potomac Physician Associates has continued to monitor the COVID-19 situation daily during Phase I of reopening plan. With guidance from the Maryland Department of Health, we are announcing the progression to Phase II of our reopening plan. This includes modifications to in-office visits. At this time, for your health and safety and that of our providers and staff, you are still encouraged to schedule a Video Visit, and it is the preferred option for concerns that do not require a physical exam. However, you will now be able to schedule in-office visits based on our Phase II criteria below. The health and safety of our patients remains the top priority of PPA, and we continue to take steps to ensure your in-office experience is safe and adheres to all current social distancing guidelines.


Required in-office visits

  1. Pre-op visits
  2. Patients with conditions requiring examination or in-office tests, lab work, or procedures (pap smear, injections, biopsies)

Recommended in-office visits

  1. All well child visits
  2. Most visits for chronic conditions (diabetes, high blood pressure, asthma, COPD, heart conditions)
  3. All adult physicals with specific concerns or if unable to take blood pressure at home

Required Video Visits

  1. Patients with symptoms of COVID-19 (cough, short of breath, fever, nausea, vomiting, diarrhea, loss of sense of taste or smell)
  2. Asymptomatic patients with possible COVID-19 exposure

Recommended Video Visits

  1. Mental and behavioral health visits
  2. Visits for high blood pressure if you have a blood pressure cuff at home
  3. Visits for chronic conditions if lab work can be done in advance and you have a blood pressure cuff at home
  4. All adult physicals with no specific concerns 

All Medicare Wellness Visits, if you have a blood pressure cuff at home


If scheduling a Virtual Visit, in-office follow up may be required and scheduled by your provider

What PPA Is Doing To Keep You Safe

1.    Only certain patients are being offered in office visits. See below for more details

  1. All patients are screened for symptoms of COVID-19 and have their temperature checked upon arrival
    1. All staff are screened daily for symptoms of COVID-19 and have twice daily temperature checks
  2. We have limited the number of people in our waiting rooms to adhere to social distancing guidelines
  3. All staff wear appropriate Personal Protective Equipment, which may include, gowns, masks, gloves, and face shields
  4. Enhanced cleaning procedures have been implemented in waiting rooms and exam rooms

What You Should Expect From Your Visit

  • You will be screened for symptoms of COVID-19 upon check-in and have your temperature taken
  • You will be taken to an exam room promptly after check-in to minimize time in the waiting room
    • Strict social distancing guidelines are followed in our waiting room including limiting capacity
  • All providers and staff will be wearing appropriate Personal Protective Equipment

COVID-19 Testing at PPA

  • PPA has a dedicated testing center that is separate from our normal office space to limit exposure
  • All patients must schedule an appointment to be tested at our testing center via a Virtual Visit with one of our providers
  • PPA is testing the following people for COVID-19:
    • Symptomatic patients
      • One or more of: cough, fever, or shortness of breath


      • 2 or more of: chills, nausea, vomiting, diarrhea, new loss of smell or taste, muscle aches, fatigue, or headache
    • Asymptomatic patients with a known exposure to COVID-19 positive individual
    • Patients who have been in a large group or mass gathering within the last 14 days
    • Patients who need to visit family members or others who are elderly or immunocompromised and may be at increased risk of complications from COVID-19

Resources For More Information