Appointments
When scheduling an appointment, please be prepared to tell the receptionist the reason for your visit so that we may set aside the appropriate amount of time. If you have an emergency, inform us immediately so that we may see you as quickly as possible. If you find that you are going to be late or cannot keep an appointment, please notify us as soon as possible. Late cancellations or no-shows may be subject to a fee.
Inclement Weather
If the weather conditions are questionable, please contact the office to verify the status of your appointment.
Prescriptions
For your protection, except in the case of emergency, prescription refills will be handled only during regular office hours. You may have your pharmacy call us directly or you may call us at the office with the information. For ongoing prescriptions, please alert us or your pharmacist a few days prior to running out to prevent a lapse in your medication.
Except in the case of an emergency, we will require 24-hours notice to process your prescription request.
Referral Policy
Many insurance plans require referrals that need to be obtained prior to any visit with a specialist. Referrals will be mailed to the patient or can be picked up from the office. Except in a medical emergency, we will not fax referrals. Referrals cannot be back-dated, as this violates the agreement that has been made with your insurance company. We are not responsible if your specialist allows you to see them without the proper referral.
Except in the case of an emergency, we will require 48-hours notice to process your referral.